Frequently Asked Questions

  • All of our experiences require a reservation and payment in advance so that we can guarantee your time slot and the tour/class can begin on time. We do not typically have drop-ins as we are a working ranch and are taking care of our animals. Feel free to reach out and leave us a message if your preferred date is not on the calendar.

  • We will do everything we can to go forward unless we are expecting a wash out. Our experience is 100% outside and we do not have a covered space to fit alpacas and humans for whole event time. We will contact you if you we need to rebook you due to weather.

  • Kids under 3 are free. We do need to know they are coming with you. There is a section to add the guests under 3 when purchasing a reservation.

  • You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.

  • Whatever you are comfortable in, but remember it is a working ranch and it can be dusty or muddy. We HIGHLY encourage closed toe shoes and NOTHING you would be upset about getting dirty. Consider the time of year so coats or bug spray and sunglasses.

  • No. We love dogs, but we DO NOT allow dogs or outside animals on the property. Dogs are the largest predator to alpacas in the United States and our alpacas get very nervous when a dog arrives.  Thank you for your understanding as our top priorities are the health and welfare of our animals and the peaceful energy of the ranch.